Although we take the maximum possible care in ensuring that the correct meals are delivered to you and that they are always fresh, you may sometimes receive the wrong meal or a meal with ingredients that may have become stale due to the weather or other conditions. If you receive the wrong meal or a defective meal, please contact us at [email protected] or +91 8851271743 within 4 (four) hours of receipt of the meal, along with images of the meal. Once we confirm your claim, we will attempt to replace the meal on the same day however, if we are unable to do so, we will extend your subscription meal to the extent of such meal(s). Please note that disliking the food taste or minor differences in the appearance, color, or weight of the meals as compared to the images and/or specifications on the Platform, shall not be considered to be “receipt of wrong meal” or “meal(s) received with defect”. There will be no replacement, refund, or extension in the subscription plan in such a case. The decision regarding whether a meal is wrongly delivered or defective shall be at the sole discretion of Bhairav Texfab Pvt. Ltd.